Shingo Connect 2026
Learn More:
Mark's page about Psychological Safety
Scroll down for:
- Slides
- Video of a similar talk
- Live polling results
- More resources
Slides :
Download Slides (PDF)
Recording of a Webinar on This Topic:
Polling Results:
What keeps you from speaking up at work?
Honestly nothing!!!
Not feeling like I have the influence to help make changes.
Boss will disagree and think poorly of me
A few particular small groups of leaders may be less open for feedback but most of time feel very open
Questioning my own expertise on the subject
Fear of making a mistake
I just switched organizations at the end ofblast year after being at my last job for over a decade. I'm still in my first 90 days so I'm not sure what questions I should be asking just yet.
Politics – literally Politics
In some settings speaking up doesn't make a difference
Being incorrect
Usually nothing, but in some circumstances, the belief that the intended audience cannot hear the message.
Do it wrong
I speak up too much
Fear of judgment
Others not understanding where I am coming from due to different backgrounds
Lack of respect
Lack of humility from managers to listen to opportunities / feedbacks
Neither
Other Resources:
- The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation – book by Mark Graban
- Mark's interview with Amy Edmondson on the Lean Blog Interviews Podcast
- The 4 Stages of Psychological Safety – book by Timothy R. Clark
- The Fearless Organization – book by Amy Edmondson
- About Google's Project Aristotle